Dental Billing Services for Your Practice
Give your team more time for patients while eDental Billing handles the insurance billing work behind the scenes. Get support with primary and secondary claims, denied claims, payment posting and accounts receivable follow-up.
Dental Insurance Billing for Dental Practices
eDental Billing is a dental billing company that handles insurance billing for dental practices, working in the claims software your practice already uses. Our dental billing services cover:
- Primary and secondary claims: claims are checked for clerical errors and missing patient information before they go to the insurer.
- Denied claims: we review claim denials, appeal them and follow up with the insurer.
- Insurance payment posting: payments and contract adjustments from each explanation of benefits (EOB) are posted to the patient ledger.
- Accounts receivable: overdue insurance balances are followed up, and we work your insurance aging report.
- Reporting: a daily summary of the work done on your claims, and a detailed report each month.
The fee is 2.75% of collections with a $250 monthly minimum, and you can try the service free for 30 days. See what our dental insurance billing services include, or contact us to talk through your practice’s billing.
What Sets eDental Billing Apart?
Pricing and Free Trial
eDental Billing charges 2.75% of collections, with a $250 monthly minimum, and offers a 30-day free trial.
We have no startup fees and provide free EHR. We work with the billing software you have, and offer a free Practice Management System if you don’t have software. We also provide free assistance with the software. We don’t require you to enter into a long-term contract; we operate on a month-to-month basis.
If you are not satisfied within the first 30 days, you pay nothing. We will ensure that 95% of your claims will pass the first time.
Daily Claims Work and Reporting
We will handle posting of charges and EOBs within 24 hours of being scanned into the system. Then we follow up with insurers and appeal denied claims. Primary and secondary claims are processed daily, and each one is checked for missing patient information and for eligibility before it goes out, so errors are caught before the insurer sees them.
We also assign you a manager who will provide you with daily, weekly, and monthly reports, so you always know where your claims stand. For insurance balances older than 90 days, our goal is to work each account until it is resolved.
Save Time, Save Money
A 2006 Milliman model estimated that a solo physician practice could save about $42,000 annually by moving six administrative processes from manual to electronic transactions. This historical estimate is not specific to dental practices or outsourcing; your savings depend on your current workflow and costs. Source: HHS discussion of the Milliman study.
Our rate is 2.75% of collections whatever the size of your practice or organization, with a $250 monthly minimum.
Time your team spends on billing can go to patients instead. Outsourcing also means you don’t need to hire and train an in-house biller or set up office space for one.
When the dentist or a front-desk team member handles billing on top of other work, follow-up on unpaid claims and accounts receivable can slip. A billing team that works those accounts on a schedule keeps them moving.
How Our Dental Billing Service Works
First, you’ll send us your billing information, such as day sheets and patient information. This is done via a secure fax line and email in order to maintain privacy. Once we have it, we begin your claims process by entering insurance, patient, and visit information. We verify the insurance, process the claim and handle any claim denials. If you need to correct or change the information, contact us at any time and we will update the claim. We also take care of Medicaid and Medicare claims.
We review authorization processing reports and keep following up on unpaid or denied claims. Our aim is fewer refused claims and faster reimbursement the longer we work together. We know how frustrating it can be to argue with insurance companies over partial payments, so we take on that follow-up for you.
Handing this work to experienced billing specialists lets you and your office staff put your time into patients instead of back-and-forth with insurance companies.
Read our guide to the dental billing process, compare providers with our dental billing company checklist, review why practices outsource dental billing and dental billing benefits, learn how to avoid dental claim denials, or browse our dental billing knowledge base and dental billing resources.